HS4HS	Hospital / Health System consulting guaranteed maximum pricing for 2023/24. You may cancel at any time without obligation. We guarantee all our work to your satisfaction and to any agreed targets.

Services	Critical Access/ Rural Hospital <50 Beds	Medium Hospital 50-150 Beds	Large Hospital / Health System 150-350 Beds	Acedemic / Regional Medical Center 350+ beds	What you get

Housewide Productivity Infrastructure and Education	$10,000	$20,000	$30,000	$40,000	Productivity Monitoring System, Position Control Committee development and weekly facilitation, productivity education.

Assessment and SME Full Implementation Project	0	0	0	0	Assessment and Implementation of Business Operations, Workforce, Clinical Quality, Management Span, Throughput, Patient Scheduling, Patient and Provider Satisfaction, and Staff Engagement. Facilitation by subject matter experts. Includes benchmarks, budgets and best practices. Includes management education and full implementation support of priority initiatives. All services listed below are included (prices to the left are bundled per area and guaranteed maximum billing). Targeted Results Guaranteed.
Lab	$10,000	$20,000	$30,000	$40,000
Imaging	$10,000	$20,000	$30,000	$40,000
RT	$6,000	$10,000	$20,000	$30,000
ED	$10,000	$20,000	$30,000	$50,000
PT/OT/SLT	$6,000	$10,000	$20,000	$30,000
PeriOp	$10,000	$20,000	$30,000	$40,000
Housekeeping / Facilities / Food Svc / Other	$6,000	$10,000	$20,000	$30,000
Shared Services	$6,000	$10,000	$20,000	$30,000
Inpatient Unit	$6,000	$10,000	$20,000	$30,000

If you do not require full project work, you can select individual items as listed below

Assessment by Area	$3,000	$7,000	$12,000	$22,000	Operations, Workforce, Throughput, Quality, Satisfaction Benchmarking and Best Practice Opportunity Assessment.

Housewide Assessment	$12,000	$20,000	$32,000	$47,000	Operations, Workforce, Throughput, Quality, Satisfaction Benchmarking and Best Practice Opportunity Assessment.

Facilitation - Implementation Assistance 90 days per initiative	$12,000				Implementation of one service line initiative with full project management and team facilitation.

Housewide Productivity System Tools and Education	$5,000	$10,000	$24,000	$30,000	PowerBI Productivity Tools Customized and implemented.

SaaS monthly Fee After the Project (average fee based on typical number of users)	$1,000	$2,000	$4,000	$6,000	Ongoing education, support and maintenance of the productivity system.

SAAS Business Intelligence Dashboards Per Dashboard	$5,000				Collaborative dashboard creation, maintenance and support: Includes workforce, throughput, quality, satisfaction, margin, and other key performance metrics as needed. Includes automated linkages to existing data cubes. Each dashboard is built to support a specific initiative, pilot study, and/or management position or process function.

Department Specfic Management Tools Per tool	$5,000				Management tools developed to meet department heads' specification.

Housewide Span-of-Control / Organization Structure	$2,000	$6,000	$10,000	$20,000	Span-of-Control ratio analysis, review of organizational structure, assessment of management functions with new engineered span options to serve anticipated and proposed service line changes.

Retainer Consulting Services Per month (1 FT consultant is 18 days / month) for any additional work	$18,000				Monthly subject matter expert retainer for any additional requested consulting services.

Business Case / Proforma Development Per day	$2,000				SME / Business Intelligence decision support services for defined project or initiative.

8-Week Management Workshops with full analytics and tools

Housewide Patient Experience Team Per Team	$18,000	Includes analysis and review of current patient, provider and associate satisfaction and experience trends by clinical service line. New weekly dashboard includes metrics for patient leakage, patient rescheduling, patient satisfaction scores, patient delay, patient acquisition and both patient and associate retention. Project includes education and training on best practices for learning and managing patient expectation; transferring the passion for healing and recovery progress into delighted patient experience; acknowledging colleague high performance; elimination of service delay; real-time satisfaction tracking tool development and implementation. Includes observation tools and analyses, behavioral training modules, post care patient call-back and crucial conversation scripting and modeling; hardwiring training strategies, procedures and policies.

Interim Management Team Per Team	$18,000	Includes analysis of the functions of vacant management and executive positions; reengineering, re-assignment, dashboard development and weekly progress review.

Patient Throughput Team Per Team	$18,000	Includes weekly dashboard to track and optimize patient throughput: bed holding, admission and DC processes, care management, demand and scheduling. Includes procedure, outpatient and outplacement mapping, scheduling patterns and practices, and reengineering. Includes simulations, pilot development and implementation support.

Strategic Planning Team Per Team	$18,000	Includes financial, market and operational analyses, competition assessment, community needs forecasting, and initiative development with proforma projections.

Vacancy Brainstorming Per Team	$18,000	For one clinical service line and all included cost centers. Vacancy Brainstorming includes dashboard build prior to workshop: metrics for vacant positions, posted positions, duration of vacancy, cost of vacancy financials. Workshop Includes weekly Dashboard review, education, vacancy brainstorming for coverage and work reengineering; pilot testing, new assignments and crew schedules. Workshop also includes outreach and recruiting process mapping and reengineering.

ESP Engineered Staffing Pools Mgmt Team Per Team	$18,000	For one clinical service line and all included cost centers. Includes review and reengineering of existing crew by shift, day of week, experience, skill levels, pay and differentials. Includes onboarding reengineering, flexible staffing pool development and implementation. Includes workload analysis of top-of-license, assistive, ancillary and support duties by time of day / day of week. Includes cross-training / assistive-training procedures, project plan, implementation timelines, tools and management. Includes clinical ladder reengineering of new steps below and above; crew career preferences and options; pay leveling and flexibility incentives. Includes PTO Coverage Forecasting reengineered into staffing practices; New call-out bidding procedures and HS4HS real-time staffing management online tools / app implementation.

HS4HS Interim Management Team

When you have missing managers, executives, supervisors and crew how do you raise crew morale and patient satisfaction to their highest levels; how do you facilitate top-of-license utilization of your professionals and achieve best practice services to providers and patients every shift every day?

Below is a slide deck demonstrating the issues of management and staffing turnover hospitals are facing and a new solution: the Interim Management Team.

When you need more than just Operations Support (see previous article), and want guaranteed results from your consulting partners, the HS4HS Interim Management Team might be just the thing.

Click on the deck below to open the slide viewer...

If you would like Dirk and I to present this in a free live webinar to you and your team, where we can answer questions and provide case study examples, just send us a message in the contact form on the right >>>>